Air and Ocean Import Specialist

1 month ago


Glasgow, Glasgow City, United Kingdom DHL Global Forwarding Full time
About the Role

DHL Global Forwarding is a world-renowned company consistently recognised as a top employer with excellent career prospects. As an Air and Ocean Import Agent, you'll have the opportunity to develop your career in freight forwarding.


Key Responsibilities
  • Oversee the air import operations from our facility close to Glasgow Airport
  • Liaise with airlines and DHL offices for Air freight planning and coordination
  • Ensure documentation is accurate, complete, and compliant
  • Adhere to Customs Compliance procedures and documentation
  • Be a customer point of contact for updates and address their enquiries
  • Liaise directly with Carriers and Handling Agents to resolve issues as they arise
  • Develop internal/external customer relations to grow existing business
  • Follow up on growth opportunities using Quoteshop


About You

Previous experience in the Freight Forwarding industry is essential for this role. You'll also have:

  • Knowledge of exports/imports and related processes
  • Ideally experience with HMRC procedures
  • Office/administration experience
  • Strong organisation and communication skills
  • The ability to work cross-functionally and with multiple projects simultaneously
  • A high attention to detail and accuracy


What We Offer
  • Annual performance-related bonus
  • 25 days holiday plus bank holidays
  • Pension scheme - up to 8% employer contribution
  • Enhanced maternity/paternity/adoption leave
  • Support with self-development and career opportunities
  • Reward & Recognition awards
  • Charity and volunteering support through DHL Foundation


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