Lead Business Process Strategist

3 days ago


Belfast, United Kingdom Global Jupiter Full time
About the Role

The Lead Business Process Strategist will play a key role in driving the formulation of technology strategy and process transformation with business partners and across IT. This is a highly cross-functional role, working with IT and business functions across the Customer Success domain to support their priorities with process analysis, technical solutions, and business requirements management.

Key Responsibilities
  1. Partner with business stakeholders to understand and anticipate their problems and needs, using expertise to analyze and document business processes and requirements.
  2. Translate high-level business objectives into technical business requirements and stories, partnering across development teams to ensure that we deliver high-quality solutions that meet (or exceed) business expectations.
  3. Play a key role in the engineering and development teams, helping to refine the backlog, providing hands-on support with testing and requirements validation, and summarizing the outcomes of the release.
Requirements
  1. 10+ years as a Business Systems Analyst as part of an enterprise IT technology team that works with a variety of business functions.
  2. Experience supporting with Salesforce and Service Cloud.
  3. Expertise with JIRA and Confluence, from writing User Stories to tracking Defects and building in-system reports.
  4. The ability to work effectively with other business analysts, key stakeholders, application administrators, and end users.
About Global Jupiter

Global Jupiter is creating a more secure digital future for all by helping organizations strengthen their security programs in the face of accelerating digital transformation. Our portfolio of best-in-class solutions empowers security professionals to manage risk and eliminate threats across the entire threat landscape from apps to the cloud to traditional infrastructure to the dark web. We foster open source communities and cutting-edge research–using these insights to optimize our products and arm the global security community with the latest in attacker methods.

Trusted by more than 10,000 customers worldwide, our industry-leading solutions and services help businesses stay ahead of attackers, ahead of the competition, and future-ready for what's next.


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