Contact Centre Operations Manager
2 weeks ago
SF Recruitment is currently seeking a highly skilled Sales and Contact Centre Manager to join our client's team in Smethwick. The ideal candidate will have previous experience in managing a contact or call centre team.
As the Sales and Performance Lead, you will be responsible for driving the improvement of both sales and profitability within the organisation. This key role requires strong leadership skills, excellent communication abilities, and a proven track record of achieving financial plans.
Main Responsibilities- Oversee day-to-day operations of the internal sales team, ensuring they meet weekly performance goals and targets.
- Develop and implement pricing policies, promotional product pricing, and budgetary allocation plans.
- Recruit, onboard, and train high-performing employees to achieve sales and market-share objectives.
The ideal candidate will possess a strong working knowledge of operational procedures, excellent organisational skills, and the ability to motivate and lead employees effectively.
We are offering a competitive salary of £45,000 - £55,000 per annum, plus a 30% bonus scheme.
-
Contact Centre Operations Manager
1 week ago
Smethwick, Sandwell, United Kingdom SF Recruitment Full timeWe are seeking a skilled Contact Centre Operations Manager to join our team at SF Recruitment in Smethwick. This is a challenging and rewarding role that requires experience in contact centre management and a strong focus on customer service. Key Responsibilities:Key ObjectivesDevelop and implement pricing policies and promotional product pricing...
-
Contact Centre Team Lead
2 weeks ago
Smethwick, Sandwell, United Kingdom SF Recruitment Full timeAbout the JobThis is an exciting opportunity for a highly motivated individual to join our team as a Contact Centre Team Lead. The successful candidate will oversee the day-to-day operations of the internal sales team, including recruiting, training, and developing high-performing employees.The role requires strong leadership skills, excellent communication...
-
Contact Centre Director
1 week ago
Smethwick, Sandwell, United Kingdom SF Recruitment Full timeWe are looking for a highly motivated Contact Centre Director to join our client's team in Smethwick. The successful candidate will be responsible for driving the improvement of both the sales and profitability of the internal business development function, while meeting long-term strategic goals.Key Responsibilities:Review and improve organisational...
-
Sales and Performance Lead
2 weeks ago
Smethwick, Sandwell, United Kingdom SF Recruitment Full timeWe are looking for a motivated and experienced Sales and Contact Centre Manager to join our client's team in Smethwick. As the Internal Business Development Director, you will play a crucial role in driving the growth and development of the organisation.The successful candidate will have a proven track record of improving sales and profitability, as well as...
-
Operations Manager
4 days ago
Smethwick, Sandwell, United Kingdom CV-Library Full timeJob Title: Operations Manager">About the Role:"]We are currently recruiting for a highly skilled Operations Manager to join our team in Smethwick. As a key member of our management team, you will be responsible for overseeing the smooth operation of our production facility.">Main Responsibilities:"]* Achieve and maintain high-quality standards across all...
-
Internal Business Development Director
2 weeks ago
Smethwick, Sandwell, United Kingdom SF Recruitment Full timeOur client is seeking an experienced Sales and Contact Centre Manager to join their team in Smethwick. As the Sales and Performance Lead, you will be responsible for driving the improvement of both sales and profitability within the organisation.The ideal candidate will possess a strong working knowledge of operational procedures, excellent organisational...
-
Manufacturing Operations Manager
2 weeks ago
Smethwick, Sandwell, United Kingdom CV-Library Full time**Job Title:** Manufacturing Operations Manager**Salary:** £35,000 to £40,000 per annumCompany OverviewWe are a leading recruitment agency in the UK, providing top talent to various industries. Our client is a well-established company in the Smethwick area, seeking an experienced Manufacturing Operations Manager to lead their night shift team.The ideal...
-
Operations Coordinator
4 weeks ago
Smethwick, Sandwell, United Kingdom Sims Limited Full timeJob DescriptionWe are seeking a highly organized and detail-focused Operations Coordinator to join our team at Sims Limited. As an integral part of the National Ferrous and Non Ferrous Trading Team, Factory Contracts, and Business Development Team, you will be responsible for supporting all aspects of commercial administration.The successful candidate will...
-
Industrial Operations Manager
2 weeks ago
Smethwick, Sandwell, United Kingdom CV-Library Full timeJob Description:At MET Recruitment UK LTD, we are seeking a skilled Night Shift Supervisor to join our team. This is a key role that requires strong leadership and management skills to oversee the daily operations of our production facility.**Key Responsibilities:*** Achieve company quality standards by ensuring internal and external customer satisfaction*...
-
Expert in Financial Operations
1 week ago
Smethwick, Sandwell, United Kingdom Sheridan Maine Full timeAbout UsWe are Sheridan Maine, a leading recruitment agency partnering with top clients to find the best talent. We are currently recruiting for a Financial Systems Specialist to join our client's team in Smethwick, just outside of Birmingham city centre.This is an exciting opportunity to work with a well-established company and contribute to their success...
-
Operations and Logistics Executive
2 weeks ago
Smethwick, Sandwell, United Kingdom Mercury Hampton Full timeWe are a well-established manufacturing business that has doubled its size in the last three years, including moving to new larger premises. We are now looking for an experienced Operations Manager to join our team and help us continue our growth trajectory.Salary: The salary for this role is estimated to be around £70,000 - £90,000 per annum, depending on...
-
Business Operations Director
2 weeks ago
Smethwick, Sandwell, United Kingdom Mercury Hampton Full timeOur client is a leading manufacturing business that has experienced significant growth in recent years, doubling its size within the last three years. They have established themselves as a well-known company with a strong sales team and organic expansion strategy.Salary: The salary for this role is estimated to be around £60,000 - £80,000 per annum,...
-
Operations Excellence Manager
1 month ago
Smethwick, Sandwell, United Kingdom SF Recruitment Full timeJob Overview SF Recruitment is seeking an experienced Operations Excellence Manager to lead our manufacturing client's warehousing, quality assurance, and prefabrication operations in Smethwick. This role offers a competitive salary of £65,000 - £70,000 + car allowance.Key ResponsibilitiesWarehousing OperationsOversight of warehousing functions to ensure...
-
Production Operations Director
2 weeks ago
Smethwick, Sandwell, United Kingdom TechNichols Resourcing Full timeJob Title: Production Operations DirectorAbout the Company: TechNichols Resourcing is a highly respected recruitment agency operating in the industrial manufacturing industry.Job Description: We are currently recruiting for a Production Operations Director to join our client's team in Smethwick, Birmingham. As a Production Operations Director, you will be...
-
Food Service Operations Associate
1 month ago
Smethwick, Sandwell, United Kingdom Sodexo Full timeSodexo, a leading food and facilities management company, is hiring a Food Service Operations Associate to join our team at St Philips Catholic Primary School in Smethwick. This dynamic role offers a unique opportunity to work with a diverse range of customers and contribute to the success of our food and beverage service.Your responsibilities will include...
-
Transport Operations Specialist
4 days ago
Smethwick, Sandwell, United Kingdom Hays Technology Full time**Job Overview**We're looking for a talented Transport Planner to help drive growth at a leading cold rolled steel products manufacturer. As a key member of the transport team, you'll play a crucial role in optimizing vehicle load planning for both internal and external transport operations.Your primary focus will be on ensuring compliance with relevant...
-
Industrial Operations Assistant
6 days ago
Smethwick, Sandwell, United Kingdom A&M EDM Full timeJob OverviewWe are seeking a reliable and diligent Industrial Operations Assistant to join our team at A&M EDM. The ideal candidate will be responsible for supporting various tasks on-site, ensuring that operations run smoothly and efficiently.DutiesPerform general maintenance tasks around the site, including cleaning and organizing work areas.Check and...
-
Operations Coordinator
1 month ago
Smethwick, Sandwell, United Kingdom Recruitment Solutions (West Midlands) Ltd Full timeAbout the Role:We are seeking an Operations Coordinator to join our team at Recruitment Solutions (West Midlands) Ltd.About the Team:You will be working closely with our services team and management to ensure the smooth running of our reception area, post distribution, and record-keeping.Responsibilities:Reception Duties: Answer phone calls, transfer calls,...
-
Manufacturing Management Specialist
2 weeks ago
Smethwick, Sandwell, United Kingdom Mercury Hampton Full timeMercury Hampton is a successful manufacturing business that has expanded rapidly in recent years, moving to new premises and growing its sales team organically. We are now looking for an experienced Operations Manager to join our team and help us continue our growth trajectory.Salary: The salary for this role is estimated to be around £65,000 - £85,000 per...
-
Production Manager
4 days ago
Smethwick, Sandwell, United Kingdom CV-Library Full timeAbout the RoleWe are seeking an experienced Production Manager to lead our night shift team in Smethwick. As a key member of our operations team, you will be responsible for ensuring the smooth running of our production facility.Key ResponsibilitiesAchieve and maintain high-quality standards to meet customer expectationsMonitor and analyze data to identify...