ServiceNow Architect ITOM Specialist

2 days ago


London, Greater London, United Kingdom CV-Library Full time

Job Title: ServiceNow Architect ITOM Specialist

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About the Role:

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  • This is a hybrid working position, with the main office based in central London and occasional travel to other parts of the UK.

Key Responsibilities:

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  1. Designing the CMDB Data model to ensure effective service management.
  2. Creating Service Mapping process documentation for clarity on the next step of the implementation.
  3. Developing a plan with colleagues on how discovery will be built.

Requirements:

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  • In-depth knowledge of ITOM and experience in implementing ServiceNow ITOM solutions.
  • Experience designing, deploying, and managing ServiceNow Discovery solutions.
  • Familiarity with industry-standard communication protocols such as HTTP, TCP, SNMP, SOAP, and REST.

Salary: £60,000 - £80,000 per annum (dependent on experience).

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Benefits:

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  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.


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