ServiceNow ITOM Expert

3 days ago


London, Greater London, United Kingdom Arden Resourcing Full time

Arden Resourcing is currently seeking a skilled ServiceNow ITOM Expert to join our team on a 6-month contract basis. The role offers hybrid working options, with the primary office located in central London.

The successful candidate will be responsible for designing the CMDB data model and creating service mapping process documentation to ensure clarity on next steps. Additionally, they will collaborate with colleagues to develop a plan for building discovery solutions.

This exciting opportunity requires an individual with in-depth knowledge of ITOM, including experience with ServiceNow ITOM implementations, CMDB architecture, and certification advantageous. The ideal candidate should also have expertise in designing, deploying, and managing ServiceNow Discovery solutions.

Key responsibilities include:

  • Designing and implementing CMDB data models
  • Creating service mapping process documentation
  • Collaborating with colleagues on discovery solution planning

The estimated salary for this role is £60,000-£80,000 per annum, commensurate with experience. Benefits may include flexible working arrangements, opportunities for professional growth, and a dynamic work environment.



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