2nd Line IT Technician
1 week ago
Xact Placements Ltd is a leading provider of IT recruitment solutions. Our mission is to connect talented individuals with top technology companies.
We are seeking a highly skilled 2nd Line IT Technician to join our team based in Swindon. As a key member of the IT operations team, you will be responsible for providing exceptional technical support services to the user community.
Key Responsibilities:
- Assess and troubleshoot end-user computing issues using established methodologies
- Develop and maintain processes and methods that adhere to ITIL disciplines
- Provide extended technical support services at company sites as required
Requirements:
- Technical knowledge of Windows Desktop 10/11, Windows Server 2016+, Virtual appliances, SQL Server, Microsoft Intune, Defender & 365, Networking, Cloud Services, and Active Directory
- Excellent verbal and written communication skills
- High attention to detail and organisational skills
Estimated Salary: £34,500.00 - £41,250.00 per annum
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