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Leadership Opportunity in Golf Experience

1 month ago

Chippenham, Wiltshire, United Kingdom Exclusive Hotels Full time

Established as a premium destination for discerning guests, The Manor House Golf Club in Castle Combe is seeking a highly motivated and experienced individual to fill the role of Golf Experience Manager.

About Us

We are part of The Exclusive Collection, a group of luxury hotels renowned for our exceptional service and attention to detail. Our commitment to excellence extends to every aspect of our business, from the quality of our accommodations to the professionalism of our staff.

Job Summary

This is an exciting opportunity for a seasoned professional with a passion for delivering outstanding customer experiences. As Golf Experience Manager, you will play a pivotal role in shaping the club's reputation as a premier golfing destination.

Key Responsibilities
  • Lead the Golf Experience Team
  • Foster Exceptional Customer Service
  • Develop and Implement Learning and Development Programs
  • Oversee Rota and Budget Control
  • Support Membership Sales and Recruitment
Requirements

To be successful in this role, you will need:

  • Previous management experience, preferably in a customer-facing environment
  • Strong understanding of the golf market and key competitors
  • Financial and business acumen
What We Offer

In addition to a competitive salary, we offer a range of benefits, including:

  • A comprehensive training program to enhance your skills and knowledge
  • A recognition and rewards scheme to acknowledge your achievements
  • Access to our learning platform, featuring great training and development programs
  • Cycle-to-work scheme
  • Meals on duty provided free of charge
  • Discounts on room nights across all Exclusive properties
  • PERKZ discount scheme and online guides

With a salary of £34,156 per annum, plus bonus scheme and excellent benefits, this is an excellent opportunity to join a dynamic team and take your career to the next level.

The Exclusive Collection is committed to promoting equal opportunities in employment. We welcome applications from talented individuals who share our values and are passionate about delivering exceptional customer experiences.