Outpatient Services Support Specialist
2 hours ago
About the Role
We are seeking a highly organized and detail-oriented individual to join our Outpatient Services team as a Referral Processing Coordinator. In this role, you will be responsible for recording referrals from multiple sources for new outpatient appointments, using various systems to ensure accurate and timely processing.
Key Responsibilities
- Ensure all new referrals are recorded within the designated timeframe
- Process letters for patient appointments, ensuring all attachments are included
- Open and check incoming mail, updating Patient Administration System (PAS) as necessary
- Access and update patient records, ensuring accurate and up-to-date information
- Register new patients, preparing Health Record case note folders and labels
- Track new registrations on PAS, ensuring timely processing
- Answer telephones and respond to queries
About Us
Norfolk and Norwich University Hospital is a leading healthcare provider, offering a range of services to our community. As a member of our team, you will have the opportunity to work in a dynamic and supportive environment, with access to ongoing training and development opportunities.
What We Offer
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
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