Current jobs related to Customer Service Representative - East Anglia - Hygiena

  • Customer Service Representative

    1 week ago

    East Midlands, United Kingdom G2 Recruitment Group Limited Full time

    Job Title: Customer Service RepresentativeJob Type: Part-timeJob Description:We are seeking a Customer Service Representative to join our team on a part-time basis. As a Customer Service Representative, you will be responsible for working in our central control, taking emergency calls for the organisation and calls from our lifeline service.Key...

  • Customer Service Representative

    3 weeks ago

    East Liverpool, Ohio, United Kingdom Brook Street Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Brook Street.Key Responsibilities:Maintain accurate records of all customer interactions in our system.Collaborate with Supervisors and Customer Service Advisors to share insights and ideas for improving membership services.Utilize selling techniques...

  • Customer Liaison Service Representative

    1 week ago

    East Anglia, United Kingdom Belcan Technical Recruiting (UK) Ltd Full time

    Customer Service Liaison RoleWe are seeking a skilled Customer Service Liaison to join our team at Belcan Technical Recruiting (UK) Ltd.About the Position:As a Customer Service Liaison, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a...

  • Customer Service Representative

    4 weeks ago

    East Liverpool, Ohio, United Kingdom Brook Street Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Brook Street. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers via phone and email.Key Responsibilities:Maintain accurate records of all customer interactions in our system.Work...

  • Customer Service Representative

    4 weeks ago

    East Liverpool, Ohio, United Kingdom Brook Street Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Brook Street. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers via phone and email.Key Responsibilities:Maintain accurate records of all customer interactions in our system.Work...

  • Customer Service Representative

    3 weeks ago

    East Liverpool, Ohio, United Kingdom Brook Street Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Brook Street. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers via phone and email.Key Responsibilities:Maintain accurate records of all customer interactions in our...

  • Customer Service Representative

    3 weeks ago

    East Liverpool, Ohio, United Kingdom Brook Street Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Brook Street. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers via phone and email.Key Responsibilities:Maintain accurate records of all customer interactions in our...

  • Customer Service Representative

    3 weeks ago

    East Liverpool, Ohio, United Kingdom HMRC Full time

    About the RoleWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. As a key member of our Customer Services Group, you will be responsible for providing exceptional customer service to our taxpayers, handling a high volume of customer inquiries, and resolving complex issues in a timely and...

  • Customer Service Representative

    3 weeks ago

    East Liverpool, Ohio, United Kingdom HMRC Full time

    About the RoleWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. As a key member of our Customer Services Group, you will be responsible for providing exceptional customer service to our taxpayers, handling a high volume of customer inquiries, and resolving complex issues in a timely and...

  • Customer Service Representative

    2 weeks ago

    East Kilbride, South Lanarkshire, United Kingdom Three Full time

    About the RoleWe are looking for a Customer Service Representative to join our team at Three. As a Customer Service Representative, you will be the face of our brand, providing an exceptional customer experience and ensuring that our customers leave our stores happy.Key ResponsibilitiesProvide excellent customer service, understanding each customer's needs...

  • Customer Service Representative

    2 weeks ago

    East Kilbride, South Lanarkshire, United Kingdom Three Full time

    About the RoleWe are looking for a Customer Service Representative to join our team at Three. As a Customer Service Representative, you will be the face of our brand, providing an exceptional customer experience and ensuring that our customers leave our stores happy.Key ResponsibilitiesProvide excellent customer service, understanding each customer's needs...

  • Customer Service Representative

    1 month ago

    East Kilbride, South Lanarkshire, United Kingdom HM Revenue and Customs Full time

    About the RoleWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. As a key member of our Customer Services Group, you will be responsible for providing exceptional customer service to our taxpayers, handling a high volume of customer inquiries, and resolving complex issues in a timely and...

  • Customer Service Representative

    4 weeks ago

    East Wittering, West Sussex, United Kingdom Tesco Full time

    About the RoleWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for delivering exceptional customer service, working collaboratively with colleagues to achieve sales targets, and maintaining a high level of store standards.Key...

  • Customer Service Representative

    4 weeks ago

    East Wittering, West Sussex, United Kingdom Tesco Full time

    About the RoleWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for delivering exceptional customer service, working collaboratively with colleagues to achieve sales targets, and maintaining a high level of store standards.Key...

  • Customer Service Representative

    4 weeks ago

    East Kilbride, South Lanarkshire, United Kingdom HM Revenue and Customs Full time

    About the RoleWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. As a key member of our Customer Services Group, you will be responsible for providing exceptional customer service to our taxpayers, handling a high volume of customer inquiries, and resolving complex issues in a timely and...

  • Customer Service Representative

    4 weeks ago

    East Kilbride, South Lanarkshire, United Kingdom HM Revenue and Customs Full time

    About the RoleWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. As a key member of our Customer Services Group, you will be responsible for providing exceptional customer service to our taxpayers, handling a high volume of customer inquiries, and resolving complex issues in a timely and...

  • Customer Service Representative

    2 weeks ago

    East Grinstead, West Sussex, United Kingdom Weldon Group Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Weldon Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide front-line telephone and email support to clientsWork...

  • Customer Service Representative

    2 weeks ago

    East Kilbride, South Lanarkshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals is looking for a Customer Service Representative to join our vibrant team in East Kilbride. As a key member of our team, you will provide exceptional customer service and support, while contributing to our operational success.Key Responsibilities:Engage with customers, providing service and support.Collaborate with team members to meet...

  • Customer Service Representative/ Cashier

    5 months ago

    East London, United Kingdom Euro London Appointments Full time

    Job Title: Customer Service Representative with Cash Handling Experience Are you based in East London? Would you like to have a flexible part-time role? We are looking for a highly motivated Customer Service Representative with cash handling experience to join a great team. As a Customer Service Representative, you will be responsible for managing your own...

  • Customer Service Representative

    2 weeks ago

    East Midlands, United Kingdom Vistry Group Full time

    Customer Service ExcellenceWe are seeking a skilled Customer Service Representative to join our Vistry Services Division team. As a key member of our Contact Centre team, you will play a vital role in delivering exceptional customer experiences and supporting our Sales Consultants in booking viewing appointments. Your timely and efficient responses will...

Customer Service Representative

2 months ago

East Anglia, United Kingdom Hygiena Full time

Job Title: Customer Service Representative

About Us:

Hygiena International Ltd is a leading provider of innovative diagnostic solutions for a healthier world. As a representative of the One Health approach, we believe that the health of humans, animals, and the environment are interconnected. Our company specializes in developing, distributing, and improving rapid molecular tests and analysis tools that are reliable, easy to use, and accurate.

Job Summary:

We are seeking a highly skilled Customer Service Representative to join our team in the UK. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, processing customer orders, and resolving customer issues in a timely and professional manner.

Key Responsibilities:

  • Process customer orders, returns, and repairs on our MS Dynamics NAV system
  • Set up new customers on our MS Dynamics NAV system
  • Post sales invoices, raise credit memos, and return orders on our MS Dynamics NAV system
  • Assist customers with questions regarding products, pricing, order details, and first-level technical assistance
  • Coordinate with our warehouse, production, finance, and quality control teams to ensure correct processing of orders and resolve customer issues
  • Coordinate resolution of customer issues with our sales team and effectively communicate leads and requests for quotes, upgrades, software support, and training
  • Input and ensure correct processing of international orders, including completion of all documentation, preparation of commercial invoices, Chamber of Commerce certifications, bills of lading, Incoterms, freight classification, transportation types, and country-specific requirements
  • Liaise with freight forwarders to arrange shipments and collections via email, phone, or courier portals

Requirements:

  • Fluent English language skills (both written and spoken)
  • Strong time management and organizational skills
  • Strong analytical and problem-solving skills
  • Strong listening skills
  • Empathetic and professional
  • Ability to work in a team as well as independently
  • Strong attention to detail
  • Proficient in Microsoft Suite
  • Excellent data entry skills
  • Able to communicate effectively with internal and external clients
  • Knowledge of French/German or other additional languages is desirable but not essential