Operations Improvement Specialist
4 days ago
We are seeking an Operations Improvement Specialist to join our client's team at Clearwater People Solutions Ltd.
Estimated Salary: £50,000 - £60,000 per annum
The ideal candidate will have a proven track record of improving operational efficiency and customer satisfaction through process automation and enhancements.
- Develop and implement process improvements that enhance operational efficiency and accuracy.
- Manage projects that involve the automation of business processes, ensuring a seamless and engaging experience for customers.
- Collaborate with cross-functional teams to gather requirements, define project goals, and implement solutions.
- Identify, analyse, and mitigate project risks to ensure successful outcomes.
- Proven experience (5+ years) in managing business change projects across multiple domains.
- Demonstrated expertise in projects involving:
- Automation of business processes.
- Familiarity with change management principles and practices.
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