Guest Services Representative

23 hours ago

Minehead, Somerset, United Kingdom Butlins Full time
About the Role

We are seeking a skilled Guest Services Advisor to join our team at Butlin's. As a key member of our Guest Services team, you will be responsible for delivering exceptional service to our guests, ensuring their holiday experience is nothing short of amazing.

Key Responsibilities
  • Provide exceptional customer service to our guests, responding to their queries and resolving any issues in a timely and professional manner.
  • Work closely with our team to ensure seamless delivery of our services, including check-in, concierge, and guest services.
  • Use your problem-solving skills to resolve guest complaints and issues, ensuring a positive experience for all.
  • Collaborate with our team to identify opportunities for improvement and implement changes to enhance our services.
About Butlin's

At Butlin's, we're passionate about creating unforgettable holiday experiences for our guests. Our team is dedicated to delivering exceptional service, ensuring every guest leaves with memories to last a lifetime.

We're a fun-loving, dynamic team that's always looking for ways to improve and innovate. If you're passionate about delivering exceptional service and creating unforgettable experiences, we'd love to hear from you

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