Account Manager and Data Coordinator
1 week ago
The Role:
We are representing our client, Benchmark Recruitment, as they seek a highly skilled Account Manager and Data Coordinator to join their team.
The Hours:
This is a full-time position, working Monday to Friday, 37.5 hours per week.
The Benefits:
This role includes 33 days holiday, parking, and a pension scheme.
Job OverviewOur client is a thriving telecoms business looking for an Account Manager and Data Coordinator to work with existing customers and reseller partners.
Responsibilities- Serving as the primary point of contact for existing telecom customers and reseller partners who resell telecom products
- Providing first-class telephone technical customer support, addressing queries, and resolving issues promptly
- Processing new customer orders
- Liaising with suppliers to ensure timely order fulfilment
- Ensuring accurate customer order processing and provisioning
- Identifying sales opportunities within existing customer bases and reseller partners
- Updating sales and task trackers to maintain accurate records of customer interactions and sales activities
- Monitoring customer usage to identify issues or instances of over-usage
Our ideal candidate will have exceptional communication skills, proficiency in IT, and the ability to multitask in a fast-paced environment.
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