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Senior Data Engineer

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Sheffield, Sheffield, United Kingdom ECF Data, LLC Full time
BT 3rd Line Data Engineer

ECF Data, LLC is seeking a highly skilled 3rd Line Data Engineer to join their team. As a key member of the organization, you will be responsible for providing technical support and managing services for customers, leveraging Data Services technologies, 24/7/365.

Key Responsibilities:
  • Evaluate complex change requirements and provide technical concurrence
  • Implement configuration changes to the supported infrastructure
  • Serve as the primary technical liaison for customers and internal teams
  • Update and maintain technical operational documentation post significant changes
  • Review current software and hardware versions for end-of-life notifications
Benefits:
  • 10% on target bonus
  • BT Pension scheme with a minimum 5% employee contribution and 10% BT contribution
  • 25 days annual leave (increasing with service) plus bank holidays
  • 4x Salary Life Assurance
  • Flexible benefits including cycle to work, healthcare, and season ticket loan
  • World-class training and development opportunities
  • Option to join BT Shares Saving schemes
  • Discounted broadband, mobile, and TV packages
  • Access to retail discounts including the BT shop
Requirements:
  • Extensive experience in a systems integrator support environment
  • In-depth knowledge of EMS products and customer IT systems
  • Experience across the service lifecycle, including bid support and costing
  • Deep technical knowledge of Data Services technologies
  • Ability to undergo Government Security Clearance to SC level

ECF Data, LLC values diversity and inclusion, championing digital inclusion and equipping communities with essential digital skills. The role offers a hybrid work model with three days in the office and two flexible days per week.