Inside Sales Representative
4 days ago
We are seeking a highly skilled Inside Sales Representative to join our team at Halecroft Recruitment. As an Inside Sales Representative, you will play a critical role in driving sales growth and delivering exceptional customer service to our clients.
Key Responsibilities:
- Manage primary customer relationships and support activities to drive sales growth and customer satisfaction.
- Proactively sell aftermarket products and communicate value to customers, identifying opportunities to upsell and cross-sell.
- Create and execute account plans for larger customers, collaborating with cross-functional teams to achieve sales targets.
- Develop and maintain a customer network through virtual engagement, leveraging digital tools to build relationships and drive sales.
- Promote all Lines of Business brands/technologies equally, providing product knowledge and technical advice to customers.
- Coordinate with internal teams to support customer needs, ensuring seamless delivery of products and services.
- Prepare and present regular account sales reviews and forecasts, analyzing sales data to drive business growth.
- Update CRM and other IT systems to reflect customer contacts, maintaining accurate records to inform sales strategies.
- Analyze sales tools to understand customer needs and drive sales, gathering and maintaining relevant business intelligence.
- Create, follow up, and expedite offers and orders, ensuring timely delivery of products and services.
Requirements:
- Past sales or customer service experience, with a proven track record of driving sales growth and delivering exceptional customer service.
- Business to Business (B2B) experience, with a strong understanding of customer needs and sales strategies.
- Customer-focused and solution-oriented, with a sales 'hunter' mentality and analytical skills.
- Strong verbal, presentation, and written skills, with the ability to communicate complex sales strategies to customers.
- Strong selling skills, with a proven ability to meet and exceed sales targets.
- Familiarity and mastery over digital engagement tools, such as Teams and Zoom, to run sales calls digitally.
- Willingness to learn and continually improve, with a growth mindset and a passion for sales and customer service.
Working Arrangements:
We offer a hybrid working arrangement, with 3 days in the office and 2 days working from home. This allows for a great work-life balance and flexibility to work from anywhere.
Salary and Benefits:
We offer a competitive salary of up to £35,000, plus uncapped OTE and a range of benefits, including health insurance and pension scheme.
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