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Inside Sales Representative
2 months ago
We are seeking a highly motivated and results-driven Inside Sales Specialist to join our team at Halecroft Recruitment. As an Inside Sales Specialist, you will play a critical role in driving sales growth and delivering exceptional customer service to our clients.
Key Responsibilities- Manage Primary Customer Relationships: Develop and maintain strong relationships with our clients, understanding their business needs and providing tailored solutions to drive sales growth.
- Sales and Account Management: Proactively sell aftermarket products and services to our clients, communicating the value proposition and ensuring seamless delivery.
- Account Planning and Execution: Create and execute account plans for larger clients, collaborating with internal teams to drive sales growth and customer satisfaction.
- Collaboration and Communication: Work closely with our Outside Sales and Account Management teams to ensure seamless communication and coordination with clients.
- Customer Network Development: Develop and maintain a strong customer network through virtual engagement, providing exceptional customer service and support.
- Product Knowledge and Technical Advice: Provide product knowledge and technical advice to clients, ensuring they have the necessary information to make informed purchasing decisions.
- CRM and IT System Management: Update CRM (Microsoft Dynamics) and other IT systems to reflect customer contacts, sales activity, and other relevant data.
- Business Intelligence and Analysis: Analyze sales tools and data to understand customer needs and drive sales growth, gathering and maintaining relevant business intelligence.
- Order Management and Fulfillment: Create, follow up, and expedite offers and orders, ensuring seamless delivery and customer satisfaction.
- Past Sales or Customer Service Experience: A proven track record of sales or customer service experience, with a strong understanding of business-to-business sales principles.
- Business-to-Business (B2B) Experience: Experience working in a B2B sales environment, with a strong understanding of client needs and sales strategies.
- Customer-Focused and Solution-Oriented: A customer-focused and solution-oriented approach, with a strong ability to communicate complex ideas and solutions to clients.
- Sales 'Hunter' Mentality: A strong sales 'hunter' mentality, with a proven ability to drive sales growth and meet or exceed sales targets.
- Analytical and Process-Driven: An analytical and process-driven approach, with a strong ability to analyze data and drive business decisions.
- Strong Verbal, Presentation, and Written Skills: Excellent verbal, presentation, and written communication skills, with a strong ability to communicate complex ideas and solutions to clients.
- Strong Selling Skills: A strong ability to sell and communicate the value proposition of our products and services to clients.
- Familiarity with Digital Engagement Tools: Familiarity with digital engagement tools, such as Teams and Zoom, to enable seamless sales calls and communication with clients.
- Willingness to Learn and Continuously Improve: A willingness to learn and continuously improve, with a strong ability to adapt to changing business needs and requirements.
We offer a hybrid working arrangement, with 3 days spent in the office and 2 days working from home. This allows for a great work-life balance and flexibility to work in a way that suits you best.
Salary and BenefitsWe offer a competitive salary of up to £35,000, plus uncapped OTE and a range of benefits to support your career development and well-being.
