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Client Service Specialist

3 weeks ago

Solihull, Solihull, United Kingdom beBee Professionals Full time £22,000 - £28,000

We are looking for a highly motivated Client Service Specialist to join our team in Solihull, UK. This role comes with a salary of £28,000 - £38,000 per annum, depending on experience.

Job Overview:

In this role, you will be responsible for delivering exceptional client service and support. You will be the primary point of contact for clients, handling their queries and concerns in a timely and professional manner.

Your key responsibilities will include:

  • Providing expert advice on our products and services.
  • Handling customer complaints and resolving issues efficiently.
  • Managing customer relationships and developing new business opportunities.
  • Maintaining accurate records of customer interactions and follow-up tasks.
Key Skills and Qualifications:

To succeed in this role, you will need:

  • Previous experience in a client-facing role, preferably in a similar industry.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and meet deadlines.
  • Proficiency in Microsoft Office and CRM systems.
Why Join Us?

We offer a dynamic and supportive work environment, with opportunities for career growth and development. Our benefits package includes:

  • A competitive salary.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.