Dispute Resolution Specialist

3 days ago


Bath, Bath and North East Somerset, United Kingdom M&G Full time

We offer a highly competitive salary of £45,000 - £55,000 per annum, reflecting the importance of this role in ensuring customer satisfaction and loyalty.

The ideal candidate will be an experienced professional with a strong track record in complaint handling, able to investigate and resolve complex issues promptly and fairly.

Key responsibilities include:

  • Ensuring that complaints are handled in accordance with internal procedures, meeting company standards and maintaining comprehensive records, in compliance with regulatory requirements
  • Leading by example, inspiring and motivating colleagues to achieve business objectives, and promoting a customer-focused environment
  • Providing technical support and advice on products and complaints to other departments and business units, as well as cooperating with relevant ombudsmen where necessary

A highly organized and proactive individual with excellent communication skills, both written and verbal, is required to succeed in this role. The ability to work independently and prioritize tasks effectively is also essential.

M&G plc is committed to attracting, retaining, and developing talented individuals from diverse backgrounds. We offer a range of benefits, including flexible working arrangements, regular training and development opportunities, and a supportive and inclusive work environment.



  • Bath, Bath and North East Somerset, United Kingdom Austen Lloyd Limited Full time

    Dispute Resolution Solicitor OpportunityAusten Lloyd Limited, a Specialist Legal Recruitment Agency, is seeking a talented Dispute Resolution Solicitor to join their esteemed client, a leading law firm based in Somerset.As a Dispute Resolution Solicitor, you will be an integral part of their thriving litigation department, handling a diverse range of...


  • Bath, Bath and North East Somerset, United Kingdom Battens Solicitors Full time

    Battens Solicitors is a forward-thinking organisation with a rich history. We value our staff and foster a stimulating, inclusive, collaborative, and empowering workplace.Job Role: Dispute Resolution LawyerKey Responsibilities:Meet and advise clients on claims.Prepare legal documents.Implement the SRA Code of Conduct.Conduct legal research.Advise on personal...


  • Bath, Bath and North East Somerset, United Kingdom cv-library.co - Jobboard Full time

    Join Our ESG TeamAre you looking for a challenging role in a dynamic consultancy? We are seeking an experienced Associate - Dispute Resolution to join our ESG team. About the RoleAs a key member of our ESG team, you will be responsible for providing strategic advice and support to our clients. Your expertise in dispute resolution will be invaluable in...


  • Bath, Bath and North East Somerset, United Kingdom Battens Solicitors Full time

    Battens Solicitors is a forward-thinking organisation that attributes its exceptional service to the dedication and talent of its hardworking staff. We foster a stimulating, inclusive, collaborative, and empowering workplace.**Job Title:** Dispute Resolution Lawyer**Location:** Our office**Work Hours:** 9:00 am - 5:15 pm, Monday-Friday (Flexibility...


  • Bath, Bath and North East Somerset, United Kingdom Battens Solicitors Full time

    Battens Solicitors is a forward-thinking organisation that attributes its exceptional service to the dedication and talent of its hardworking staff. We foster a stimulating, inclusive, collaborative, and empowering workplace that values its employees.**Job Title:** Dispute Resolution Solicitor**Location:** UK**Work Hours:** 9:00 am - 5:15 pm, Monday-Friday...


  • Bath, Bath and North East Somerset, United Kingdom Battens Solicitors Full time

    Job Title: Property Dispute Resolution LawyerLocation: BathJob Type: PermanentWorking Hours: 9:00 am - 5:15 pm, Monday-Friday (Flexibility available)Salary: £45,000.00 - £60,000.00Hybrid Working: 3 days in office, 2 days from homeWe are seeking a skilled Property Dispute Resolution Lawyer to join our team at Battens Solicitors. As a Property Dispute...


  • Bath, Bath and North East Somerset, United Kingdom Battens Solicitors Full time

    Job Title: Property Dispute Resolution LawyerLocation: BathJob Type: PermanentWorking Hours: 9:00 am - 5:15 pm, Monday-Friday (Flexibility available)Salary: £45,000.00 - £60,000.00Hybrid Working: 3 days in office, 2 days from homeWe are seeking a skilled Property Dispute Resolution Lawyer to join our team at Battens Solicitors. As a key member of our...


  • Bath, Bath and North East Somerset, United Kingdom Battens Solicitors Full time

    Battens Solicitors is a forward-thinking organisation that attributes its exceptional service to the dedication and talent of its hardworking staff. We foster a stimulating, inclusive, collaborative, and empowering workplace where our staff are genuinely valued, fostering long-term commitments and the building of futures within our organisation.Job Title:...


  • Bath, Bath and North East Somerset, United Kingdom Battens Solicitors Full time

    At Battens Solicitors, we pride ourselves on our 300-year legacy of excellence in property dispute resolution. Our team of dedicated lawyers is committed to delivering exceptional service to our clients, providing expert advice and guidance in all aspects of property disputes.Key Responsibilities:Advising clients on property disputes, including residential...


  • Bath, Bath and North East Somerset, United Kingdom Battens Solicitors Full time

    At Battens Solicitors, we are committed to delivering exceptional service to our clients and fuelling our ongoing success and growth. Our stimulating, inclusive, collaborative, and empowering workplace is driven by our talented and hardworking staff.Position: Property Dispute Resolution LawyerKey Responsibilities:Take instruction and advise clients in all...


  • Bath, Bath and North East Somerset, United Kingdom Battens Solicitors Full time

    Battens Solicitors is a forward-thinking organisation that attributes its exceptional service to the dedication and talent of its hardworking staff. We foster a stimulating, inclusive, collaborative, and empowering workplace where our staff are genuinely valued, fostering long-term commitments and the building of futures within our organisation.Job Title:...


  • Bath, Bath and North East Somerset, United Kingdom IDEX Consulting Full time

    Company Overview: IDEX Consulting is a leading contentious law firm with a strong reputation for excellence in private wealth disputes.">Salary: £80,000 - £120,000 per annum (dependent on experience)


  • Bath, Bath and North East Somerset, United Kingdom RWK Goodman Full time

    We are seeking a skilled Paralegal to join our Dispute Resolution team in Bath, providing an essential link between clients and the firm. This role involves file management, under supervision, and requires a high level of organisation and prioritisation.Key Responsibilities: Personalised Client ServiceUndertake fee-earning tasks to assist with caseload...


  • Bath, Bath and North East Somerset, United Kingdom RWK Goodman Full time

    We are currently recruiting for a Paralegal to join our Dispute Resolution team in Bath to provide an important link between the client and the firm, having responsibility for aspects of file management, under supervision.Duties will include:Personalised Client ServiceUndertake fee earning tasks to assist with running of a caseload or run a low value/pre...


  • Bath, Bath and North East Somerset, United Kingdom RWK Goodman Full time

    We are currently recruiting for a skilled individual to join our Dispute Resolution team in Bath, providing essential support and contributing to the delivery of excellent client services.Key Responsibilities:Assist fee earners with running caseloads, undertaking tasks under supervision, and ensuring high-quality work is produced.Draft legal documents using...


  • Bath, Bath and North East Somerset, United Kingdom LJW Recruitment Solutions Full time

    Professional Development OpportunityLJW Recruitment Solutions is committed to supporting the growth and success of our candidates. We offer a unique opportunity for ambitious junior solicitors to develop their careers in the esteemed Contested Wills, Trusts, and Inheritance Disputes team.Key TasksManage your own caseload, receiving guidance and support from...


  • Bath, Bath and North East Somerset, United Kingdom RWK Goodman Full time

    We are currently recruiting for a Paralegal to join our Dispute Resolution team in RWK Goodman to provide an important link between the client and the firm, having responsibility for aspects of file management, under supervision.Duties will include:Personalised Client ServiceUndertake fee earning tasks to assist with running of a caseload or run a low...


  • Bath, Bath and North East Somerset, United Kingdom LA International Computer Consultants Ltd Full time

    LA International Computer Consultants Ltd is seeking a highly skilled Complaints Resolution Specialist to oversee the effective management of complaints related to resident students. The successful candidate will be responsible for ensuring all concerns are handled with professionalism, sensitivity, and timeliness.This role involves reviewing, investigating,...


  • Bath, Bath and North East Somerset, United Kingdom IDEX Consulting Full time

    Job Description: We are seeking an ambitious Private Wealth Solicitor to join our top-tier contentious team in Bath. As a Dispute Resolution Specialist, you will be responsible for handling a range of complex disputes, including claims against the validity of wills, construction and rectification claims, and trustee disputes.">Bringing and defending A 1975...


  • Bath, Bath and North East Somerset, United Kingdom Sulis Hospital Bath Full time

    About the Role:Sulis Hospital Bath is seeking a highly motivated and organized Patient Experience and Complaints Resolution Specialist to join their Quality and Assurance team. The successful candidate will be responsible for managing a caseload of complaints and patient feedback from receipt to resolution, working closely with stakeholders across the...