Dispute Resolution Lawyer Assistant
3 days ago
We are currently recruiting for a skilled individual to join our Dispute Resolution team in Bath, providing essential support and contributing to the delivery of excellent client services.
Key Responsibilities:
- Assist fee earners with running caseloads, undertaking tasks under supervision, and ensuring high-quality work is produced.
- Draft legal documents using precedents and templates, addressing relevant legal and factual issues, and accurately reflecting client instructions.
- Undertake effective legal research, presenting results clearly and accurately, and highlight any issues that require escalation.
- Provide exceptional client service, adhering to the firm's Client Experience (CX) principles, and learn firm policies and business processes.
- Evaluate and manage risk, ensuring compliance with policies and procedures, particularly regarding confidentiality, data protection, and file retention.
- Support fee earners in preparing for BD and marketing activities, attending events, and promoting the firm through social media channels.
- Become a super user of the CRM system, updating data, managing client information, and building relationships with third-party agents, referrers, and experts.
Sustainable Growth
- Develop meaningful relationships based on trust, provide support to your team, and demonstrate proactivity and creativity in seeking improvements.
- Take ownership of projects, input into procedural changes, and suggest efficiency improvements.
Financial & Operational Excellence
- Record all work time and strive to meet a fee-earning target (£20,000 up to £60,000), with regular progress recorded within About Me.
Requirements:
- Legal qualifications (LLB or CILEx) are desirable.
- Previous experience within a legal support or administrative role is required.
- Excellent organisation capability, prioritisation skills, and solid understanding of Microsoft Office suite and other relevant IT platforms are essential.
- Strong written communication skills and a good understanding of client relationship management are also necessary.
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