Energy Specialist
3 weeks ago
We're looking for a highly motivated and customer-focused Energy Specialist to join our EuroHub operations team. As a key member of our team, you will be responsible for delivering exceptional customer service to our customers across the UK and Europe.
Key Responsibilities- Provide end-to-end customer service, taking full ownership of customer queries and resolving issues in a timely and professional manner.
- Work collaboratively with our team to identify and implement process improvements, ensuring a seamless customer experience.
- Develop and maintain a deep understanding of our products and services, as well as industry trends and best practices.
- Communicate effectively with customers, colleagues, and stakeholders, both verbally and in writing, in a clear and concise manner.
- Stay up-to-date with industry developments and regulatory changes, ensuring compliance with all relevant laws and regulations.
- A passionate and customer-focused individual with excellent communication and problem-solving skills.
- Fluency in English and Spanish, both written and verbal, with the ability to communicate effectively with customers and colleagues.
- A strong understanding of the energy industry and its trends, as well as a willingness to learn and adapt to new information.
- Excellent time management and organizational skills, with the ability to prioritize tasks and meet deadlines.
- A team player with a positive attitude and a commitment to delivering exceptional customer service.
- A competitive salary of £27,000, plus a range of benefits, including a cycle to work scheme and EV salary sacrifice.
- The opportunity to work with a dynamic and innovative company, shaping the future of the energy industry.
- A collaborative and supportive team environment, with opportunities for professional growth and development.
- A comprehensive training program, including onboarding, product training, and ongoing development opportunities.
- A chance to make a real difference in the lives of our customers, helping them to achieve their energy goals and reduce their carbon footprint.
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Energy Specialist
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Energy Specialist
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London, Greater London, United Kingdom Octopus Energy Full timeAbout Octopus EnergyWe're a rapidly growing company that's changing the energy industry. We're passionate about providing excellent customer service and making a positive impact on the environment.Job DescriptionWe're looking for a highly motivated and customer-focused Energy Specialist to join our EuroHub operations team. As an Energy Specialist, you'll be...
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London, Greater London, United Kingdom Octopus Energy Full timeAbout Octopus EnergyWe're a renewable energy supplier that's changing the industry. We're passionate about providing excellent customer service and making a positive impact on the environment.The RoleWe're looking for a highly motivated and customer-focused Energy Specialist to join our EuroHub operations team. As a key member of our team, you'll be...
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London, Greater London, United Kingdom Octopus Energy Full timeAbout Octopus EnergyWe're a renewable energy supplier that's changing the industry. We're passionate about providing exceptional customer service and making a positive impact on the environment.The RoleWe're looking for a highly motivated and customer-focused Energy Specialist to join our EuroHub operations team. As a key member of our team, you'll be...
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London, Greater London, United Kingdom Octopus Energy Full timeAbout Octopus EnergyWe're a renewable energy supplier that's changing the industry. We're passionate about providing exceptional customer service and making a positive impact on the environment.The RoleWe're looking for a highly motivated and customer-focused Energy Specialist to join our EuroHub operations team. As a key member of our team, you'll be...
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London, Greater London, United Kingdom Octopus Energy Full timeAbout Octopus EnergyWe're a rapidly growing company that's changing the energy industry. Our mission is to humanise the customer service experience and make a positive impact on the environment.The RoleWe're looking for a passionate German-speaking professional or recent graduate to join our EuroHub operations team as an Energy Specialist. As a key member of...
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