Energy Specialist
3 weeks ago
We're a rapidly growing company that's changing the energy industry. Our mission is to humanise the customer service experience, and we're looking for passionate professionals to join our team.
The RoleWe're seeking a highly motivated and multilingual Energy Specialist to join our EuroHub operations team. As a key member of our team, you'll be responsible for delivering exceptional customer service to our customers across the UK and Europe.
Key Responsibilities- Provide end-to-end customer service, taking full responsibility for resolving customer queries and issues.
- Work collaboratively with our team to identify and implement solutions to improve the customer experience.
- Develop and maintain a deep understanding of our products and services, as well as the energy industry as a whole.
- Communicate effectively with customers, colleagues, and stakeholders in English and Spanish.
- Contribute to the development of our operations processes and procedures.
- A passionate and customer-focused individual with excellent communication skills.
- Experience in a customer-facing role, preferably in the energy industry.
- Fluency in English and Spanish, both written and verbal.
- A strong work ethic and ability to work in a fast-paced environment.
- A commitment to sustainability and a desire to make a positive impact in the fight against climate change.
- A competitive salary of £27,000.
- A comprehensive benefits package, including OE Group Share Scheme, free breakfast, cycle to work scheme, and EV salary sacrifice.
- The opportunity to work with a dynamic and innovative company that's changing the energy industry.
- A collaborative and supportive team environment.
- Ongoing training and development opportunities to help you grow in your career.
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