Energy Specialist
1 week ago
We're looking for a talented individual to join our team as an Energy Specialist. As a key member of our Operations department, you'll play a vital role in delivering exceptional customer service and helping our customers navigate the world of renewable energy.
Key Responsibilities:
- Provide top-notch customer service via phone and email, ensuring our customers receive the support they need in a timely and friendly manner.
- Take ownership of customer queries and work collaboratively with colleagues to find solutions that meet their needs.
- Stay up-to-date with industry developments and provide expert advice to customers on renewable energy options.
- Contribute to the growth and development of our Operations team, sharing knowledge and best practices to drive excellence in customer service.
What We're Looking For:
- A passion for delivering exceptional customer service and a commitment to excellence in all aspects of your work.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues alike.
- A strong work ethic and ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- A willingness to learn and develop your skills, with a keen interest in renewable energy and its applications.
What We Offer:
- A competitive salary and benefits package, including a generous pension scheme and opportunities for professional development.
- A dynamic and supportive work environment, with a team of like-minded individuals who share your passion for customer service and renewable energy.
- The chance to make a real difference in the lives of our customers, helping them to reduce their carbon footprint and achieve their sustainability goals.
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