Retirement Living Manager

3 weeks ago


Paddock Wood, United Kingdom Churchill Estates Management Ltd Full time
About the Role

We are seeking a highly skilled and experienced Retirement Living Manager to join our team at Churchill Estates Management Ltd. As a key member of our team, you will be responsible for providing exceptional customer service to our residents, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Manage the day-to-day operations of the retirement development, ensuring a high level of customer satisfaction.
  • Develop and implement effective customer service strategies to meet the needs of our residents.
  • Collaborate with internal teams to ensure seamless delivery of services and support.
  • Provide administrative support to the Area Manager, including maintaining accurate records and reports.

Requirements:

  • Proven experience in customer-facing roles, preferably in a retirement living or social care setting.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with residents, colleagues, and external partners.
  • Ability to work independently and as part of a team, with a flexible approach to meet the needs of the business.
  • Strong administrative skills, with proficiency in Microsoft Office applications.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to enhance your skills and career.
  • A dynamic and supportive work environment, with a strong focus on customer service and resident satisfaction.

We are committed to providing a positive and inclusive work environment, where all employees feel valued and supported. If you are a motivated and customer-focused individual, with a passion for delivering exceptional service, we would love to hear from you.



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