Team Leader
3 days ago
We are looking for an experienced Team Leader - Technician/Responder to lead our team at Medequip Connect in Wigan. The successful candidate will be responsible for delivering business objectives, providing coaching and guidance, and ensuring the smooth operation of our services. If you have strong leadership skills, excellent communication, and experience of working in a fast-paced environment, we would love to hear from you.
About the Role
This is an exciting opportunity to join a dynamic team and make a real difference in the lives of our clients. You will be responsible for:
- Delivering business objectives for Wigan Council and your Service Delivery Manager.
- Providing information and coaching on TEC equipment usage.
- Conducting 1-1's, coaching and feedback sessions, communications, Toolbox talks, and team meetings.
- Ensuring staff have the skills to deliver the service.
- Overseeing routine Technician/Responder administration and ensuring client information is updated and secure.
- Assisting with compliance with TSA TEC Quality Framework, including KPI targets and performance objectives.
- Ensuring records of training and development are forwarded to HR.
- Providing management support, supervision, and appraisal in line with Company policy.
- Attending Management meetings and updating staff on outcomes.
Benefits
- £28,222 per year.
- 29 days holiday, increasing to 33 days (inclusive of Bank Holidays).
- Continued professional development, training, and learning support.
- Life assurance.
- Cycle to work scheme.
- Care First employee assistance program.
- Access to Perkbox discount platform.
- Free uniform.
- Free DBS check.
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