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Benefits Officer
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Lincoln, Lincolnshire, United Kingdom City of Lincoln Council Full timeJob Title: Benefits OfficerWe are seeking a skilled and dedicated Benefits Officer to join our team at City of Lincoln Council. As a Benefits Officer, you will play a crucial role in assessing entitlement to Housing Benefit and Council Tax Support, providing excellent customer service, and working collaboratively with colleagues to achieve our goals.Key...
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Benefit Officer
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Lincoln, Lincolnshire, United Kingdom City of Lincoln Council Full timeJob Title: Benefit OfficerWe are seeking a skilled and experienced Benefit Officer to join our Revenues and Benefits shared service between City of Lincoln Council and North Kesteven District Council.Key Responsibilities:Make timely and accurate assessments of entitlement to Housing Benefit and Council Tax Benefit/support, via a customer-facing 'one stop'...
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Benefits Officer
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Benefits Officer
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Lincoln, Lincolnshire, United Kingdom City of Lincoln Council Full timeJob Title: Benefit OfficerWe are seeking a highly skilled and motivated individual to join our Revenues and Benefits shared service team as a Benefit Officer. This role will involve working closely with customers to provide accurate and timely assessments of entitlement to Housing Benefit and Council Tax Support.Key Responsibilities:Make timely and accurate...
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Benefit Officer
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Lincoln, Lincolnshire, United Kingdom City of Lincoln Council Full timeJob Title: Benefit OfficerWe are seeking a skilled and experienced Benefit Officer to join our Revenues and Benefits shared service between City of Lincoln Council and North Kesteven District Council.Key Responsibilities:Make timely and accurate assessments of entitlement to Housing Benefit and Council Tax Benefit/support, via a customer-facing 'one stop'...
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Benefit Officer
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Lincoln, Lincolnshire, United Kingdom City of Lincoln Council Full timeJob Title: Benefit OfficerWe are seeking a skilled and experienced Benefit Officer to join our Revenues and Benefits shared service between City of Lincoln Council and North Kesteven District Council.Key Responsibilities:Make timely and accurate assessments of entitlement to Housing Benefit and Council Tax Benefit/support, via a customer-facing 'one stop'...
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Benefits Officer
4 weeks ago
We are seeking a highly skilled and motivated Benefits Officer to join our Revenues and Benefits shared service between City of Lincoln Council and North Kesteven District Council.
Key Responsibilities:- Make timely and accurate assessments of entitlement to Housing Benefit and Council Tax Benefit/support, via a customer-facing 'one stop' approach.
- Undertake qualitative checks of Housing Benefit and Council Tax Benefit/support assessments, to ensure payments have been made correctly and subsidy claimed appropriately.
- Recover overpaid Housing Benefit, Council Tax Benefit and Administrative Penalties.
- Assist with all aspects in the administration of Housing Benefit, Council Tax Benefit/support and Discretionary Housing Payments, as required.
- Previous experience of working in an organisation dealing benefits, and the recovery and collection of outstanding debts.
- Ability to work effectively as part of a team.
- Experience of working in a customer-facing environment.
- Knowledge of Housing Benefit and Council Tax Benefit legislation.
- Ability to accurately assess all types of standard and passported Housing Benefit/Council Tax Benefit claims.
- Excellent communication skills both oral and written.
- Ability to work flexibly in line with business requirements.
- Knowledge of Council Tax legislation.
- Flexible working options / Flexi time scheme.
- Generous annual leave entitlement plus bank holidays.
- Local government pension scheme (currently 23.4% employer contribution).
- Employee online discount scheme (including cinema, retail/supermarkets and homeware/tech).
- Health and Wellbeing support.
- Sustainable Travel Options (Tax free bike scheme and discounted City parking).
Please note that all external candidates are subject to satisfactory pre-employment checks and a 6 month probationary period. As a Disability Confident Scheme employer, we guarantee to interview all disabled applicants who meet the essential criteria for the vacancy.
