Prescribing Clerk Position

4 weeks ago


Bedford, Bedford, United Kingdom Dr J Kedward and Partners Full time

About Us

Dr J Kedward and Partners is a dedicated team committed to delivering high-quality patient care and continuously improving our services.

Job Summary

We are seeking a skilled Prescribing Clerk to join our team at London Road Surgery. The successful candidate will be responsible for managing incoming prescription requests, processing requests within the practice timeframe, and supporting queries from patients and pharmacies.

Main Duties

The Prescribing Clerk will be the initial point of contact for prescription queries, communicating with other organisations and supporting the prescribing team. Key responsibilities include:

  • Managing incoming prescription requests from patients, pharmacies, care homes, and other organisations
  • Processing prescription requests within the practice timeframe
  • Allocating medication reviews to healthcare professionals when repeat medication has expired
  • Supporting queries from patients and pharmacies via telephone or front reception
  • Collating information from medication-related queries and forwarding to healthcare professionals in a timely manner
  • Liaising with patients to resolve queries and support their use of medication
  • Managing prescription requests for our complex patient list
  • Promoting our electronic prescription service and online ordering
  • Liaising with pharmacies on the supply of prescribed drugs and alerting clinicians/pharmacy teams to supply issues
  • Supporting PPA returns

Person Specification

The ideal candidate will have a background in working within a NHS setting, with previous experience of System One being essential. Training will be provided for the right candidate. Essential qualifications include being educated to GCSE level or equivalent.


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