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Technical & Service Director

2 months ago


Worcester, Worcestershire, United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full time
Technical & Service Manager

Are you a seasoned IT professional looking to take on a leadership role in a dynamic and growing environment? We have an exciting opportunity for a Technical & Service Manager to join our team at InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment.

About the Role

We are seeking a highly skilled and experienced Technical & Service Manager to lead our technical teams in delivering exceptional IT services and solutions to our clients. As a key figurehead between our company and our clients, you will be responsible for building and maintaining strong relationships, providing technical guidance and advice, and ensuring optimal technology service delivery.

Key Responsibilities
  • Provide technical guidance and advice to account and service management teams
  • Lead and manage technical teams in IT operational environments
  • Develop and implement technical strategies to drive business growth and improve service delivery
  • Collaborate with cross-functional teams to ensure seamless service delivery
  • Stay up-to-date with the latest Microsoft technologies and industry trends
Requirements

To be successful in this role, you will need:

  • Senior-level IT management and leadership experience in a cloud environment
  • Excellent technical skills, with a strong understanding of Microsoft 365 and the Microsoft stack
  • Strong communication and interpersonal skills, with the ability to build and maintain strong relationships
  • Experience in customer relationship management and rapport building
  • Ability to inspire and lead technical and non-technical teams
What We Offer

We offer a competitive salary, excellent benefits, and opportunities for career development and growth. If you are a motivated and experienced IT professional looking for a new challenge, we would love to hear from you.