Business Development Consultant
4 days ago
Job Summary
">We are seeking a highly motivated and results-driven CX Business Development Consultant to join our team. As a key member of our sales team, you will be responsible for contracting new customers and growing revenue by selling AI solutions to SME businesses nationwide.
Key Responsibilities:
- Profile new logo business for CX, Speech Analytics, Interaction Analytics, and Real Time Agent Prompting, engaging directly with new business clients.
- Conduct outbound sales activities, including calls, LinkedIn outreach, emails, and attendance at conferences and meetings (both virtual and in-person).
- Engage key contacts within target businesses to demonstrate the value of adopting our solutions.
- Ensure accurate pricing and maintain a 50% gross profit margin.
- Close new business contracts and obsessively update CRM systems with all leads, opportunities, and activities.
- Provide support to project managers and engineers regarding projects and technical interfaces.
- Interface with internal teams (technical, analysts, security, legal), suppliers, and customers.
Requirements:
- Credible and patient, able to manage long sales cycles.
- Communicate business benefits and ROI for clients.
- Ability to communicate with C-level and senior management teams.
- Reliable, responsible, and well-organized self-starter.
- Excellent presentation skills.
- Good knowledge of speech analytics.
- Understanding of contact center operations.
- Ability to translate data into process improvements within a business.
What We Offer:
- Competitive salary: £43,000 + bonus, leading to a realistic six-figure salary in year one.
- Hybrid working model.
- Full training and development.
- 23 days of annual leave plus bank holidays.
- Pension scheme.
- Medical cash plan.
- Life insurance.
- Discounted gym membership.
- Career development opportunities.
- Staff events and incentives.
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