Resident Relationship Team Lead

4 days ago


North London, United Kingdom Vox Network Consultants Full time
About the Role:

We are seeking a Resident Relationship Team Lead to manage a full range of council housing anti-social behaviour casework.

The successful candidate will work closely with residents, including tenants, owner occupiers and local community groups to create a pleasant, safe and secure environment.

Key Responsibilities:

  • Manage complex cases of crime and anti-social behaviour of all priority levels.
  • Complete ASB risk assessments and ensure effective risk management plans are in place for victims identified at a higher risk of harm.
  • Investigate and deal with issues including domestic abuse, mental health, hate crime, child sexual and criminal exploitation, vulnerable adults, drug attractor addresses, brothels, misuse of public spaces and ASB on housing estates.

Contract Terms:

  • Initial 3 to 6 month ongoing contract.
  • PAYE via Umbrella.
  • Hybrid - minimum 1 day in office.
  • Monday to Friday 9am to 5pm (37.5 hours).

Estimated Salary: £25,000 - £35,000 per annum based on location and experience.



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