Care Coordinator
4 weeks ago
About the Role:
Nurseplus is seeking a motivated and caring individual to join our homecare team as a Care Coordinator. This exciting opportunity will see you working with our team to deliver high-quality care services to our service users in the Ashford area.
Key Responsibilities:
- Be the first point of contact for new and existing service users and care workers.
- Effectively handle initial enquiries from prospective service users and their families.
- Rostering staff to provide a safe delivery of service to clients.
- Liaise with other professionals involved in service users' care.
- Assist with recruiting new care workers to the team.
- Monitor care workers and carry out supervisions and appraisals.
- Support the effective handling of safeguarding, incidents, and complaints as required.
- Ensure the service is working within the standards expected by the CQC.
What We're Looking For:
- A full UK driving license is essential.
- A good communicator with the ability to build and maintain strong relationships.
- Flexible to cope with changing demands and priorities, remaining calm under pressure.
- Well organised with the ability to multitask.
- A friendly, confident, and helpful telephone manner.
- A person with a strong focus on teamwork and the ability to work independently and apply initiative.
- A positive, focused attitude to enable targets to be met and exceeded.
About Us:
Nurseplus is a national company with a network of branches across the UK. We are committed to supporting our workforce to ensure they have the right skills to do their job and enable them to develop themselves and their careers.
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