Complaints Resolution Specialist
1 week ago
TCC Group is seeking a highly skilled Complaints Resolution Specialist to join their team. As a key member of the team, you will be responsible for handling complaints related to suitability of advice on pensions and investments.
Key Responsibilities:
- End-to-end complaints handling, including review, decision making and redress.
- Focus on suitability of advice on pensions and investment business.
Requirements:
- Diploma Level 4 Qualified.
- Pension and Investment complaint handling and/or business review experience is required. Paraplanning experience will also be considered.
- Professional, excellent attention to detail, ability to make decisions as well as following set processes & procedures.
About the Role:
This is a 12-month contract, working from home, with a competitive daily rate of £250 via an umbrella company. If you have the necessary skills and experience, please forward your CV with COMPLAINTS in the subject line to the relevant contact.
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