Front Desk Support Associate

4 weeks ago


Holmes Chapel, Cheshire East, United Kingdom Holmes Chapel Health Centre Full time
Job Description

We are seeking a dedicated and experienced Medical Receptionist to join our team at Holmes Chapel Health Centre. As a front desk team member, you will play a critical role in delivering exceptional patient care and administrative support.

About Us

Holmes Chapel Health Centre is a dynamic rural practice serving 12,500 patients. We offer a supportive work environment, competitive salary, and a range of benefits, including Simply Health's Employee Assisted Health Programme after two years of service.

Responsibilities
  • Provide outstanding patient care and respond to queries in a professional and courteous manner
  • Manage front desk operations, including answering phones, booking appointments, and handling patient registrations
  • Assist clinicians with administrative tasks, such as printing blood forms and processing medical records
  • Maintain confidentiality and adhere to data protection policies
  • Collaborate with the management team to ensure seamless workflow and high-quality patient care
Requirements

To be successful in this role, you should possess:

  • Practical experience working with the general public in a face-to-face environment
  • Excellent communication and interpersonal skills
  • Able to work effectively under pressure in a fast-paced environment
  • Familiarity with EMIS web and basic computer literacy
Salary and Benefits

This role offers a competitive salary of £25,000 - £30,000 per annum, depending on experience, plus a range of benefits, including annual leave, pension scheme, and simply health's employee assisted health programme.



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