Service Desk Analyst Trainee
2 weeks ago
About the Opportunity
Bespak Limited seeks an exceptional Service Desk Analyst Trainee to join their team at the Holmes Chapel site. The role offers a competitive salary of £18,000 - £26,000 per annum, plus a discretionary annual bonus. Additionally, you'll enjoy 25 days' leave plus bank holidays, a 10% pension contribution, and private medical insurance.
As an IT Apprentice, you'll work closely with the IS Service desk team to provide first-line support to employees on IT-related queries, ensuring the smooth operation of critical IT systems.
We offer flexible apprenticeship programs that cater to your qualifications and career aspirations, whether it's a Level 3 or degree apprenticeship.
Required Skills and Qualifications:A Level 3 Advanced IT Apprenticeship requires 5 GCSEs or equivalent passes at grades 9-4, including English and Maths.
A Level 6 IT Degree Apprenticeship requires a Level 3 IT qualification or 3 A-level passes in STEM subjects.
Responsibilities:- Providing exceptional customer service to employees.
- Assisting with IT asset management.
- Delivering IT support services to on-site employees.
- Collaborating with suppliers to acquire and configure software/hardware.
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