Front Desk Assistant

4 days ago


London, Greater London, United Kingdom Klarent Hospitality Limited Full time
Night Porter Job Description

We are seeking a skilled Night Porter to join Klarent Hospitality Limited at their esteemed establishment. As a key member of our night-time team, you will play a vital role in delivering exceptional guest experiences during their stay.

Key Responsibilities:
  • Provide expert assistance to guests during the evening and overnight hours, including luggage handling and package deliveries, to ensure an outstanding experience from check-in through check-out.
  • Collaborate with Night Management to conduct fire management walks and enhance fire procedures to guarantee the safety of our guests and staff.
  • Pursue relevant training courses and contribute to the Night Team's training and development efforts.
  • Demonstrate up-to-date knowledge of hotel products, services, pricing, and policies, as well as local area information.
What We Offer:
  • A competitive salary of £23,000 per year, based on experience.
  • The opportunity to work for a reputable company with a strong reputation in the hospitality industry.
  • A range of benefits, including meals provided while on shift, sales incentives, initiative rewards, discounted/free use of leisure facilities, free car parking, and more.
  • Ongoing training and development opportunities to help you grow and develop within the company.
Requirements:
  • Possess a positive attitude and be willing to learn and adapt.
  • Be able to work evenings and weekends as required.
  • Have excellent standards and be able to follow Klarent Hospitality Limited's Brand Standards.
  • Exhibit good organisational/time management skills and be resilient, creative, able to multitask, and work under pressure.
About Us:

Klarent Hospitality Limited is a leading provider of hospitality services, committed to delivering exceptional customer experiences. We pride ourselves on providing our staff with excellent opportunities to grow and develop within the company, and we are seeking a dedicated and hardworking individual to join our team as a Night Porter.


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