Project Manager
4 weeks ago
The Project Manager is a key resource in the Newark Quick Response Center (QRC) responsible for supporting the Disassemble, Clean, Inspect & Quote (DCIQ) process related to our Aftermarket offerings and managing Repair orders from initiation to completion.
Key Responsibilities:- Develop and submit proposals based on DCI findings, scope review, pricing analysis, and order processing coordination with internal and external stakeholders.
- Review customer inquiry documents, addressing technical and commercial requirements provided by Flowserve or sub-suppliers.
- Develop DCI routers, work scope routers, and job pricing based on inspection reports and customer specifications.
- Ensure sub-suppliers comply with technical specifications and contract requirements.
- Develop quotations using job pricing information, scheduled component deliveries, and negotiate terms and pricing with sub-suppliers.
- Review customer purchase orders for alignment with Flowserve quotations and resolve any differences prior to order acceptance.
- Coordinate and manage sub-supplier requests, replacement parts, and components, labor estimates, and quotations related to Aftermarket requests.
- Ensure clean handover of orders to the project coordination team and hold pass-gate meetings as applicable.
- Support ordering processing and project coordination as required.
- Manage the customer experience by acting as the main point of contact for the order and providing customer updates as requested.
- Demonstrate ownership and accountability for total project execution, performance, and safety from project initiation to completion.
- Ensure all projects meet department and customer Key Performance Indicators to ensure company goals are met.
- Engineering-related qualification (HNC or above) or significant related work experience.
- Background in pumps or equipment repair processes and procedures within a manufacturing environment is preferred.
- Effective oral and written communication skills.
- Interpersonal skills to interact effectively with internal colleagues and external customers.
- Able to complete work on time and to required specifications.
- Demonstrate ability to work collaboratively to meet both company and customer expectations on orders.
- Proficient computer skills, Microsoft Office, and navigate in ERP systems.
- Yearly bonus
- Life insurance
- Employee referral bonus
Flowserve is a global leader in comprehensive flow control solutions, employing over 15,000 associates in 300-plus locations worldwide. Our unmatched combination of products, engineering, and aftermarket services helps customers achieve tangible business results: lower operating costs, optimized performance, prolonged equipment life, mitigated risks, and higher productivity.
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