Presentation Operations Manager

3 weeks ago

Edinburgh, Edinburgh, United Kingdom ABM UK Full time

About the Role

The Presentation Operations Manager is a key management position at ABM UK, responsible for overseeing the daily running of St James Quarter from a cleaning and presentation perspective. This involves ensuring a welcoming, clean, and safe environment for customers and staff, while working closely with all teams to achieve the highest standards and positive interactions.

Key Responsibilities

  • Lead the Cleaning / Presentation team to ensure a positive, motivational, and supportive working environment.
  • Ensure advanced planning of all cleaning operations, including periodic tasks with clear schedules and sign-off of all duties and tasks complete.
  • Focus on strategic planning and implementation of best practice initiatives and innovation to ensure excellence in cleaning operations.
  • Manage recruitment, induction training, developing, and retaining of colleagues, and ensure continued ongoing focus and report on monthly performance.
  • Ensure adequate quality performance measures (KPI's/SLA's) are adhered to and any non-compliance is resolved in a professional manner with clear plans and next steps visible to all.

Requirements

  • Proven experience in operational management.
  • Proven experience in developing others.
  • Excellent verbal, written, interpersonal, and communication skills.
  • Ability to manage complexity and deliver with short deadlines.
  • Ability to work in a team environment and autonomously.

About ABM UK

ABM UK is one of the world's largest providers of integrated facility services. We provide essential services that improve the spaces and places that matter most. Our comprehensive array of facility services includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. We deliver these custom facility solutions to properties across a wide range of industries, including commercial office buildings, schools, airports, hospitals, data centres, manufacturing plants, and distribution centres.

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