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HR Officer

2 months ago

Tring, Hertfordshire, United Kingdom hr-inspire Ltd Full time
HR Officer Job Description

We are seeking a highly organized and detail-oriented HR Officer to join our team at hr-inspire Ltd. As an HR Officer, you will play a pivotal role in supporting our customers across various business functions, including business administration, payroll, onboarding/offboarding, HR communications, and more.

Key Responsibilities:
  • Manage customer expectations by assisting with customer queries, HR administration, recruitment, and training.
  • Provide administration services for all onboarding work relating to new hires, including chasing references, new starter forms, bank details, and reminder of probation reviews.
  • Creation of bespoke policies, procedures, and people guidelines for a wide range of customers in conjunction with agreed work priorities.
  • Review external customer email boxes and respond to queries or escalate to the Director, Consultant, or Advisor as appropriate.
  • Facilitating DBS checks on behalf of customers as and when required.
  • Collaborate with external payroll processing companies on behalf of clients to manage monthly payroll input, ensuring accurate and timely processing.
  • Facilitating the paperwork and joining instructions for Health & Safety weekly training.
  • Supporting HR Consultants in creation of tailored training content within PowerPoint to meet customer needs.
Requirements:
  • Strong administration experience, working in a customer-facing role or experience working in a recruitment or HR/payroll role.
  • Confident in communication skills, such as via telephone or email.
  • An interest in HR Development Qualifications, such as Level 3 CIPD/Level 5 CIPD.
  • Excellent Microsoft skills and use of databases/systems (HR Systems desirable).
  • Motivated, flexible, reliable, and discreet.
  • Enthusiastic and high energy, with a proactive approach.
  • Able to maintain a high level of confidentiality and a sound attention to detail.
  • Able to communicate succinctly both verbally and in writing.
  • Sound time management and able to multi-task.
  • Able to work well as part of a team or independently.