Incident Management Specialist
4 weeks ago
We are now recruiting for an Incident Management Specialist to lead dynamic teams and help deliver incident resolution.
About the Company:AJ Bell Management Limited is a leading investment platform business in the UK, offering an award-winning range of solutions that cater to everyone, from professional financial advisers to DIY investors.
The successful candidate will take ownership of major incidents and drive problem management to reduce business risk through repeat incidents.
- Ensuring root cause analysis and preventative activities are tracked and reported via post-incident reviews.
- Driving problem management outputs into other pipelines of work and processes, such as change management, strategic enterprise architecture reviews, supplier management, and project delivery.
- Managing IT change and governance along with peer service management team members.
A competitive salary of £70,000 - £90,000 per annum is available, depending on experience, plus benefits including starting holiday entitlement of 29 days, increasing up to 33 days with length of service, and a choice of pension schemes with matched contributions up to 10%. The company offers a range of perks and benefits, including a discounted private healthcare scheme, free gym membership, and ongoing technical training.
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Incident Resolution Specialist
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