Customer Service Representative

3 weeks ago

East Hagbourne, United Kingdom OXFORDSHIRE COUNTY COUNCIL Full time
About the Role

We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Adviser at Didcot Community Library. As a key member of our library team, you will be responsible for providing exceptional customer service to our patrons, ensuring a welcoming and inclusive environment for all.

Key Responsibilities
  • Provide face-to-face, email, and telephone support to library customers and partners
  • Assist customers in finding and using library resources, including books, media, and online services
  • Perform administrative and clerical duties, including organizing library materials and information
  • Work collaboratively with colleagues to achieve team goals and objectives
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for professional development and growth
  • A competitive salary and benefits package
  • A chance to make a real difference in your community
Our Commitment to Equality, Diversity, and Inclusion

Oxfordshire County Council is committed to creating an inclusive and diverse workplace. We welcome applications from candidates from all backgrounds and are proud to be a Disability Confident employer.

Flexible Working

We are open to discussions about flexible working arrangements, including flexible hours, part-time working, and job sharing. We believe that a healthy work-life balance is essential for our employees' well-being and productivity.

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