2nd Line Support Engineer

4 weeks ago


London, Greater London, United Kingdom Grassroots Recruitment Limited Full time

Immediate On-Site Support Opportunity

We are seeking a skilled 2nd Line Support Engineer to join our client, an MSP, in London. The successful candidate will provide on-site support for their systems, working closely with the office-based support team.

Key Responsibilities:

  1. Supporting a client base in an O365 environment
  2. Supporting Exchange (on-site and cloud ideally)
  3. Supporting networking issues (DNS, DHCP, NAT, Subnetting)
  4. Ability to resolve technical problems
  5. Strong customer-facing skills and the ability to act as a representative of a business

Desirable Skills:

  1. Any relevant qualifications
  2. Azure / Azure AD experience
  3. Cisco skills
  4. Working within an ITIL environment
  5. Configuring devices with Autopilot

About the Role:

This is an immediate requirement, and the ideal candidate will be able to conduct a short interview over Teams ASAP and start on Monday. If you are a skilled IT professional with experience in on-site support, we encourage you to apply.

Grassroots Recruitment Limited is an equal opportunities employer and welcomes applications from all sections of the community.



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