Customer Service Operations Coordinator

2 weeks ago


Chadderton, Oldham, United Kingdom Sunbelt Rentals Careers Full time

About The Role

Sunbelt Rentals Careers is seeking a skilled Customer Service Administrator to join our Re Hire Desk team. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers, while gaining product knowledge and expertise.

Your Key Responsibilities

  • Communicate effectively with internal colleagues, suppliers, and depots via telephone, email, and other communication channels
  • Process and hire products/equipment, ensuring timely and accurate delivery to customers
  • Use your initiative to resolve customer queries and issues, providing a best-in-class service experience
  • Work collaboratively with the team to improve processes and service levels, driving continuous improvement

About You

We're looking for a motivated and customer-focused individual with exceptional communication skills, able to work in a fast-paced environment. Your experience in a customer service role, preferably in a similar industry, will be valuable in this position.

What We Offer

As a Customer Service Administrator at Sunbelt Rentals Careers, you will have the opportunity to work for a leading equipment rental provider, with a focus on delivering exceptional customer service. Our comprehensive benefits package includes a generous holiday allowance, life assurance, and a great company pension scheme.



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