Account Management Professional
4 days ago
Job Title: Account Management Professional
About the Role:
We are seeking a highly motivated and experienced Account Management Professional to join our team at Radius. As an Account Manager, you will be responsible for building long-term relationships with our existing customer base and serving as the main point of contact for the length of their relationship with the company.
About You:
To succeed in this role, you will need strong interpersonal skills and experience initiating and building positive relationships. You should also have strong organizational and time management skills with the ability to manage multiple projects simultaneously.
Your Responsibilities:
- Achieve sales objectives through the development and maintenance of customers and prospects entrusted to you.
- Drive upsell campaigns letting customers take fuller advantage from Radius Telematics product/service catalogue whilst creating longer and stronger contractual relationships.
- Track customer activity to identify churn risk and work proactively via targeted outreach campaigns to eliminate that risk, while simultaneously identifying and closing upsell opportunities when applicable.
- Oversee customer growth, training, and development of best practices to continually drive business value and return on the customer's investment.
- Serve as customer advocate, including collecting customer feedback on product needs, understanding customer and industry trends, and articulating those back to the business.
- Collaborate with sales team to reach prospective clients and promote new products and features.
What We Offer:
We offer a competitive salary of £40,000 - £60,000 per annum, depending on experience, plus bonus potential and a range of core benefits. You will also have the opportunity to work in a fast-growing organization that defines itself as being agile and innovative, with a commitment to building a working environment that values inclusivity, innovation, agility, and drive.
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