Change Management Specialist

4 weeks ago


Chester, Cheshire, United Kingdom Bank of America Full time
Job Title: Change Management Consultant

At Bank of America, we are committed to helping our clients and employees succeed through the power of every connection. As a Change Management Consultant, you will play a critical role in driving Responsible Growth by ensuring seamless transitions and effective communication throughout our organization.

Job Summary:

We are seeking a highly skilled Change Management Consultant to join our team in Chester. As a key member of our team, you will be responsible for coordinating and supporting all communications associated with project-related changes in the EMEA region. You will work closely with our regional delivery teams to ensure successful implementation of Service Strategy initiatives, such as Digital Assist, and support the Digital Transformation program.

Key Responsibilities:
  • Coordinate and support all communications associated with project-related changes in the EMEA region.
  • Support the regional delivery of Service Strategy initiatives, such as Digital Assist.
  • Support the Digital Transformation program, including regional delivery of Onboard Assist and Authority Management.
  • Provide governance of Operational Excellence routines and communications.
  • Create a single view and reporting mechanism for Client and Process Excellence for publication within GTMO and to partners.
  • Ensure coverage across the extended organization to have a holistic regional view of Operational Excellence.
  • Coordinate regional Operational Excellence opportunities, connecting into the global team to ensure a single view of change is visible at the GTMO Executive level.
  • Oversee ongoing maintenance of a robust pipeline and ongoing process to capture Operational Excellence opportunities.
Requirements:
  • Effective communication skills, both written and verbal.
  • Effective organizational skills, managing your time efficiently.
  • Analytical mindset, challenging the status quo to provide continuous improvement.
  • Results-focused, taking ownership and accountability of projects.
What We Offer:

As a Change Management Consultant at Bank of America, you will have the opportunity to work with a world-renowned organization, driving Responsible Growth and making a meaningful impact. You will be part of a dynamic team that values diversity, inclusion, and collaboration. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

Why Bank of America?

At Bank of America, we are committed to being a great place to work for our teammates around the world. We believe in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Join us in our mission to help make financial lives better through the power of every connection.



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