Site Maintenance Specialist

4 weeks ago


West Midlands Combined Authority, United Kingdom Harrison Scott Associates Full time
Job Title: Site Service Engineer

The Site Service Engineer is a key member of our team, responsible for providing on-site technical support and maintenance for our print and mailing production equipment. This role requires a strong analytical and problem-solving skillset, with the ability to diagnose and troubleshoot complex technical issues.

Key Responsibilities:
  • Provide on-site technical support and maintenance for print and mailing production equipment
  • Diagnose and troubleshoot complex technical issues
  • Perform routine maintenance and preventative maintenance on equipment
  • Keep accurate track of on-site equipment parts inventory and schedule timely ordering of parts
  • Identify, analyze, and repair machine failures, ordering replacement parts as required
  • Assist production with daily operation and operator duties
  • Provide technical product training and basic user functionality training to staff
  • Escalate technical and mechanical issues to the Operations Manager
  • Create and analyze various dashboard reports, parts usage reports, and site history to ensure maximum machine uptime
Requirements:
  • Educated to degree level in Mechanical/Electrical Engineering or relative fields
  • 3+ years related industry/equipment experience or equivalent combination of education and experience required
  • Experience of mailing camera systems
  • Excellent analytical, problem-solving, and troubleshooting skills
  • Ability to read and interpret technical drawings and documentation
  • Strong interpersonal, verbal, and written communications skills
  • Ability to coordinate with others to accomplish goals


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