Customer Journey Optimisation Specialist

Job DescriptionAs a Retail Customer Journey Specialist at Forward Role Careers, you will be responsible for managing the customer journey across web and app. This involves owning and developing the product backlog, prioritising and maintaining backlogs, and working in a truly omni-channel environment.The successful candidate will have a proven track record...

About the RoleWe are looking for a CUSTOMER JOURNEY MANAGER who can lead the way in enhancing the customer experience across all channels. You will be responsible for working with various departments to ensure a seamless journey for our customers, combining CX strategies with UX design principles and CRO to drive business performance.Your expertise in...

Supply Chain Optimisation Specialist Job OpportunityOur client is seeking a highly motivated Supply Chain Optimisation Specialist to join their team in Liverpool.This is an exciting opportunity for someone who thrives in a fast-paced environment and has a passion for data analysis and problem-solving.About the Role:Key Responsibilities:Optimising inventory...

Stock Optimisation SpecialistMatalan seeks a skilled Stock Optimisation Specialist to join our team in an apprenticeship contract. As a key member of our Merchandising & Stock Placement teams, you will work on various projects to enhance stock availability and accuracy of demand forecasting.About the Role:You will collaborate with cross-functional teams to...

Harnham is seeking an exceptional End-to-End Customer Journey Optimizer to join our team in Liverpool. As a key member of our hybrid team, you will be responsible for designing and implementing customer experience improvements that drive business outcomes.The successful candidate will have strong experience in customer insights, excellent analytical skills,...

As a Pharmacy Technician - Optimisation Specialist with the NHS, you will play a pivotal role in ensuring the optimum performance of our pharmacy service. Working closely with pharmacists and other healthcare professionals, you will contribute to delivering high standards of medicines optimisation to designated wards.Main ResponsibilitiesTo support clinical...

Job Summary: We are seeking a highly skilled Conversion Rate Optimisation specialist to join our team at the PayPoint Group. This is an exciting opportunity to work with a leading company in the industry, driving growth and improvement across our digital platforms.In this role, you will be responsible for delivering and optimising user experience across all...

Optimise Customer JourneysA dynamic fashion retailer is seeking a Customer Insights Manager to lead on customer experience optimisation.You will gather insights from surveys and other data sources to enhance customer advocacy, loyalty, and experience. Your analysis will inform business decisions and drive growth.Key Skills:Experience in customer insights and...

Lead Customer Insights AnalystWe are seeking a highly skilled Customer Insights Manager to join our team in Liverpool. As a key member of our customer experience team, you will be responsible for gathering insights from surveys and other data sets to optimize customer journeys. Your expertise in Voice of the Customer (VoC) and Speech Analytics data analysis...

About the RoleThe successful candidate will be responsible for developing, optimising, executing, and reviewing the seasonal customer trade plan.You will create, manage, and optimise a seasonal trade plan that includes all full-price and promotional activations to increase reasons to visit for customer segments.The estimated salary for this role is £65,000...

Job OverviewThis Production Optimisation Lead role is responsible for developing and implementing effective manufacturing processes to drive business growth and profitability. The ideal candidate will have a proven track record of improving manufacturing efficiency and cost-effectiveness through Lean Manufacturing techniques. This role will involve leading...

Job OverviewWe are currently recruiting for a Customer Experience Specialist to support our Supporter Services team. This role involves managing fan/customer interactions, resolving issues, and providing exceptional service across multiple channels.Handle incoming and outgoing supporter contacts regarding various club products and services.Supply accurate...

**Job Overview**Gryaab AB are seeking a skilled Telecoms Network Specialist to join our team in Liverpool.The ideal candidate will have experience in installing and resolving broadband faults, as well as optimising speed in customer premises for clients like TalkTalk and BT.We offer a competitive salary of £40,000 - £60,000 per annum, plus benefits...

**Job Description**As the Customer Insights Manager, you will be responsible for providing strategic leadership to the customer insights function, driving business outcomes through customer journey optimisation.You will work closely with cross-functional teams to develop and implement customer-centric solutions that drive revenue growth and customer...

About the RoleWe are looking for a skilled Customs Brokerage Specialist to join our team at Denholm Good Logistics Limited.As a Customs Brokerage Specialist, you will work within the freight forwarding division, handling all aspects of customs brokerage requirements externally for customers and internally as part of our Customs brokerage CoE (Centre of...

Candidate OverviewWe are seeking a Customer Service Specialist to join our Liverpool team at St Giles Group. This is a fantastic opportunity for a motivated and results-driven individual to develop their career in a dynamic and forward-thinking company. The ideal candidate will have 3-5 years of experience in a similar role and be able to train on our...

Job DescriptionWe are seeking a Customer Research Specialist to join our team in Liverpool. This role involves conducting research to understand customer behavior and preferences.You will collect and analyze data from various sources, including customer feedback, market trends, and sales data, to identify key insights and trends.As a Customer Research...

About the RoleThis Customer Service Specialist position is an exciting opportunity to join our team at Barclays Bank PLC. As a key member of our personal banking complaint team, you will play a vital role in investigating complaints and delivering exceptional customer service.With 15% of your time spent working on our inbound call line, you will have the...

Customer Trade Planning Specialist Job DescriptionForward Role Recruitment is looking for a Customer Trade Planning Specialist to develop and execute seasonal customer trade plans. The successful candidate will work closely with the customer propositions manager to recognise the role of propositions within the seasonal trade plan and apply it to individual...

Job SummaryAs a Transportation Specialist with C9 Group T/A C9 Recruitment, you will be responsible for safely operating a passenger bus along designated routes. This role requires a valid PCV license and at least 6 months of experience in the logistics industry. The estimated salary for this position is £28,000 - £35,000 per annum.About the RoleThis is a...