Store Management Team Lead

3 days ago


Kendal, Cumbria, United Kingdom British Heart Foundation Full time

We are looking for a highly motivated Store Management Team Lead to join our team and contribute to our mission to fund lifesaving research for heart and circulatory conditions.

In this role, you will be responsible for supporting the Store Manager in leading a team of retail staff, providing guidance and coaching to ensure that they are equipped to deliver exceptional customer experiences.

Key responsibilities include:

  • Providing leadership and guidance to retail staff to achieve sales targets and improve customer satisfaction
  • Developing and implementing plans to improve store performance, including sales growth, customer engagement, and employee retention
  • Collaborating with the Store Manager to develop and implement new ideas and initiatives to drive business results
  • Monitoring and reporting on key metrics, including sales performance, customer feedback, and employee engagement

The ideal candidate will have experience in a retail leadership role, excellent leadership and communication skills, and a proven ability to drive business results through effective team management.

As a Store Management Team Lead with the British Heart Foundation, you will be part of a dynamic team that is dedicated to making a difference in people's lives. We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience, as well as opportunities for career development and advancement.


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