Fashion Store Operations Manager
3 weeks ago
We are seeking an experienced Assistant Store Manager to join our team in Kendal. As a key member of our retail leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a team of retail professionals to achieve outstanding results.
About the Role:
The Assistant Store Manager will support the Store Manager with the day-to-day running of the store, taking full responsibility in their absence. This includes inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflects our values. The role involves contributing towards the success of the store by ensuring the highest standard of customer service, achieving targets, maintaining a high standard of visual merchandising, maximising sales through physical and digital channels, and supporting with the recruitment and development of volunteers.
Key Skills and Qualifications:
• Experience in a customer-facing role and supervisory experience
• Commercially driven approach to encourage new ideas
• Inclusive approach to developing teams
• Passion for delivering exceptional customer service
• Results-driven approach
About the Benefits:
At the British Heart Foundation, we offer a competitive salary of £26,000 - £31,000 per annum, depending on experience, as well as a range of benefits including 38 days annual leave, Wagestream, holistic support leave, enhanced family policies, and more.
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