Hotel Operations Manager

2 weeks ago


Manchester, United Kingdom WGC Ltd. Full time
Job Title: Hotel Operations Manager

WGC Ltd. is seeking a skilled Hotel Operations Manager to join our team in [Location]. As a key member of our housekeeping department, you will be responsible for planning resources, maintaining relationships with hotel teams and suppliers, and delivering financial targets.

We estimate the salary for this role to be around £40,000-£55,000 per annum, depending on experience and qualifications.

About the Role:
  • Support a team of housekeepers, improving productivity and efficiency in a hotel environment.
  • Analyse guest data to meet operational requirements.
  • Maintain strong relationships with hotel teams and suppliers.
  • Identify ways to improve Guest Satisfaction.
  • Adhere to Health and Safety Policy and COSHH/Manual Handling.
  • Recruit, train, and manage the housekeeping team.
  • Deliver and exceed financial targets.
  • Manage expenditure and payroll to achieve budgets.
  • Participate in training to improve skills and performance.
  • Solve routine job challenges.


Company Overview:

As the UK's leading outsourced hotel services company, WGC Ltd. helps our clients deliver excellent guest experiences to millions each year.



Benefits:

This role offers exceptional development opportunities in a challenging environment. Previous housekeeping experience is desired, but not required.



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