Hotel Operations Manager

2 weeks ago


Manchester, United Kingdom AccorHotel Full time

Hotel Operations Manager Opportunity

We are seeking an experienced and ambitious individual to oversee the entire operation of our hotel, ensuring exceptional standards of product and service. With a strong focus on customer satisfaction, this is a unique chance to drive business growth while developing high-performing teams.

This role offers personal challenge and development opportunities for a first-time General Manager or someone looking to build on their experience with another property. You will be responsible for managing and maintaining hotel operations, driving business growth through innovative marketing strategies and revenue optimisation initiatives, and fostering strong relationships with guests, colleagues, and stakeholders.

Key Responsibilities:

  • Manage and maintain hotel operations, ensuring exceptional customer satisfaction and seamless guest experiences.
  • Develop and lead a high-performing team, providing coaching and mentoring opportunities to ensure excellence in hospitality.
  • Foster strong relationships with guests, colleagues, and stakeholders, driving loyalty and repeat business.

Requirements:

  • Proven track record in hotel management, preferably as a General Manager with a strong focus on customer satisfaction.
  • Strong leadership and coaching skills, with experience in developing high-performing teams that excel in hospitality.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with guests and colleagues.
  • Able to drive business growth through creative marketing strategies and revenue optimisation initiatives.

What We Offer:

  • An attractive $110,000 - $150,000 per year salary, commensurate with experience.
  • A comprehensive benefits package, including health insurance, retirement plans, and paid time off.
  • The opportunity to work with a dynamic and growing company, with a reputation for excellence in the hospitality industry.

Working Arrangements:

  • Employment Type: Full-time.
  • Location: On-site at the hotel.
  • Remote Work: No.


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