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Field Service Engineer

1 month ago


Widnes, Halton, United Kingdom Virgin Media Full time
Installation Expert

As a Field Service Engineer at Virgin Media, you will be responsible for delivering exceptional customer service while installing and repairing our cutting-edge broadband and mobile services. This role requires a strong technical background, excellent communication skills, and a customer-focused approach.

Key Responsibilities:
  1. Install and repair broadband and mobile services to the highest standards.
  2. Provide exceptional customer service, ensuring customer satisfaction and loyalty.
  3. Work collaboratively with colleagues to achieve team goals and objectives.

Requirements:
  1. A UK Manual driving licence with no more than 8 points.
  2. An organised individual with a customer-focus, who is motivated to help others.

What We Offer:
  1. A competitive salary of £29,000, plus performance-based commission of £2,500.
  2. 25 days of annual leave, including your birthday.
  3. A first-rate pension programme with up to 10% matching contributions.
  4. Access to wellbeing benefits, including the Unmind App, BUPA medical coverage, and critical illness insurance.
  5. Life insurance and a healthcare plan.
  6. Support for all family situations, including neonatal leave, maternity and paternity policies, and carers leave.