Supporting Families Through Phone Calls

1 month ago


Basildon, Essex, United Kingdom Volunteer Centre Harlow Full time

We offer emotional support and guidance to families through one-to-one phone calls with a parent/carer.

As a Telephone Befriender, you will provide time, friendship, and a common-sense approach to help a family through a difficult time. You will be matched with a family who needs your support and make weekly phone calls for up to 1 hour for 3 months.

The role involves:

  • Making weekly telephone calls (via Zoom) for up to 1 hour for 3 months
  • Completing a Volunteer Contact Record Form after each visit
  • Being a parent or carer or having experience working with families or children

You'll receive free training, enabling you to make a long-lasting difference to families who need a helping hand.

Salary: £12-£15 per hour (£2,160 - £2,700 per annum based on 20 hours per week)

This opportunity is available in Basildon, Billericay & Wickford.

Benefits: Long-term benefits for children, reducing the risk of problems escalating in the future and ensuring they have a happy and secure family life.



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